Faqs

How close is the nearest grocery store?

• Campau Corner: Less than 1 mile away

• Dollar Store: Very close
  Other grocery options vary depending on the property location.

Do you have restaurant recommendations?
Yes! Please check our Self-Help Guide or search nearby options on Google Maps.
Guests staying near our Caledonia locations receive 10% off at Mike’s Pizza.

What is the best way to get around?
A car is recommended, though some stores are within a 15-minute walk.
We offer transportation perks:

• Uber Discount: 10% refund of your nightly rate with receipt (submitted within 24 hours of departure)

• Dadds Magic Bus: Discounted services (mention you’re staying with us)

Are pets allowed?
Pets may be allowed with prior approval.

• Please inform us of the type of pet

• Pets must be registered

• A non-refundable pet fee applies
  Unapproved pets are not permitted.

Is a damage deposit required?
A damage deposit may be required in the following cases:

• Group size increases

• Groups over 10 guests (damage deposit of $25 per person)

Deposits are refunded within 7 days after checkout, provided there are no damages.

What are the quiet hours?
Quiet hours are from 9:00 PM to 8:00 AM, in accordance with local noise ordinances.
Please respect neighbors and keep noise levels low.
Some properties have noise monitoring devices. Guests will receive one warning before further action is taken.

Is smoking allowed?
Smoking is not permitted inside any property.
Smoking is allowed outside only, preferably on balconies and away from doors and entrances.
Please dispose of cigarette waste properly.

• Evidence of indoor smoking will result in a $250 fee

• Guests may be asked to vacate the property if smoking occurs indoors

How do I access the property?
All properties use smart locks.
Your access code will be provided after 11:00 AM on the day of arrival. Codes are changed regularly for security.

Is high-speed Wi-Fi available?
Yes. Wi-Fi is suitable for general work and streaming (unless uploading or downloading extremely large files).
The Wi-Fi password can be found in:

• The guestbook

• Digital welcome brochure

• On the TVs (varies by location)

What is the bedding configuration?
Bedding configurations vary by property. Please refer to the specific listing details for accurate information.

Is the kitchen fully stocked?
Most kitchens are well equipped with ample supplies. Kitchen items may vary by location.
If you need anything additional, please message us in the group check-in text.

Are linens and towels provided?
Yes, bath towels and linens are provided.
However, we strongly recommend bringing your own beach or pool towels, as we have a limited supply.

What are the check-in and check-out times?
Check-in is typically between 3:00 PM and 4:00 PM, and check-out is by 11:00 AM, unless otherwise stated in your booking details.

Is on-site parking available?
Yes. Most of our properties offer off-street parking. Guests are required to park in designated driveways or parking lots only. Street parking is not permitted, as streets must remain clear for emergency vehicles. Please refer to your guestbook or check-in instructions for the exact parking location for your rental.

What is the maximum occupancy?
The maximum occupancy is based on the sleeping capacity of the property and cannot be exceeded.
You may update your guest count under our Open Door Policy, but:

• Additional guests staying past quiet hours (9:00 PM) may require an additional fee

• Group size changes may require a damage deposit

What is your cancellation policy?

• Peak Season (Memorial Day weekend to Labor Day weekend & holidays): Strict cancellation policy

• Off-Season: More flexible cancellation options
  Please review your reservation details for exact terms.